Privacy Policy

Our privacy policy

Redella provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of personal information when you use our services, such as:
Visit our website at [website address] or any website of ours that links to this privacy policy
Engage with us in other related ways, including sales and marketing.
Reading this privacy policy will help you understand your rights and choices. Please do not use this website or our services if you do not accept these. By using this website or our services, you agree to this privacy policy.

Information Collection

We collect personal information that you voluntarily provide to us when you visit our site and express interest in obtaining information about our products or services. Among the personal information we may collect include names, phone numbers, and email addresses. Our collection and use of your information will remain subject to this privacy policy, but we cannot guarantee your information will be absolutely secure or that unauthorized persons will not access or use your personal information for improper purposes.
In the event of a breach of security affecting the personal information that you have provided to us, or the personal information that we have collected, we will take actions as required by applicable laws, which might include providing you notice of such breach.

How We Process Information

We process your personal information for a variety of reasons, depending on how you interact with our services, including:
To facilitate account creation and manage users' accounts: We may process your information so you can create and log in to your account as well as keep your account in order
To deliver and facilitate the delivery of services to the user: We may process your information to provide you with the requested service.
To respond to user inquiries: We may process your information to respond to your inquiries and solve any issues you might have with the requested service.
To fulfil and manage your tickets: We may process your information to fulfil and manage your tickets made through the services.
To request feedback: We may process your information when necessary to request feedback and contact you about your use of our service.
To send you marketing and promotional content: We may process your information for marketing purposes. You can opt-out of our marketing emails at any time.
To protect an individual’s vital interest: We may process your information to save or protect an individual’s interest, such as prevent harm.

Retention and deletion of information

We will only keep your information for as long as it is necessary for the purposes set out in this privacy notice unless a longer retention period is requested. No purpose in this notice will require us keeping your personal information for longer than the period of time a user has an account with us
You may request to access, update, correct, or delete most of your personal information through the site. We will promptly take action in response to your request, but we only retain information for as long as;
You use our services and maintain an account
We have a legitimate reason to do so

Your Privacy Rights

As a user, you have the right to;
Request access and obtain a copy of your personal information
To request rectification
To restrict the processing of your personal information.
You can make such requests by contacting us. We will consider and act upon your request by applicable data protection laws

Changes To This Privacy Policy

Redella has the discretion to update this policy from time to time. The updated version will be indicated with a date as soon as it is available. Users are encouraged to check this page for changes often to be informed of how we protect your information.

Contact Us About This Policy

If you have questions about this privacy policy or your dealings with our services, please email us at